Privacy Policy – S.O.S. Septic, Inc. Last Updated: October 27, 2025

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At S.O.S. Septic, Inc., we respect your privacy. This policy explains how we collect, use, disclose, and protect your information when you visit sosseptic.com, call us, or use our services in Southwest Florida.

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1. Information We Collect

• Contact Info: Name, phone, email, address (from forms, calls, scheduling)

• Service Details: Property type, septic system info, service history

• Payment Info: Processed securely via third-party (we do not store card numbers)

• Website Data: IP, browser, pages visited, cookies

2. How We Use Your Information

• Schedule and perform septic/grease trap services

• Send invoices, reminders, and promotions

• Improve our website and customer service

• Comply with health department and tax laws

3. Cookies & Tracking We use cookies to:

• Remember preferences

• Analyze site traffic (Google Analytics)

• Enable online booking

You can disable cookies in your browser (some features may not work).

4. Data Sharing We do not sell your data. We may share with:

• Payment processors (Stripe, QuickBooks)

• Scheduling software

• Accountants or authorities (if required by law)

5. Security & Retention

• Data encrypted in transit and at rest

• Service records kept 7 years for warranty/compliance

• Deleted upon valid request

6. Your Privacy Rights (CCPA & Florida) You may:

• Request a copy of your data

• Request deletion

• Opt out of marketing

Contact: privacy@sosseptic.com or 941-473-1767

7. Children’s Privacy We do not target or collect data from children under 13.

8. Changes We may update this policy. Changes posted here with new date.

9. Contact Us

 

S.O.S. Septic, Inc.

80 Harvard St,

Englewood, FL 34223

941-473-1767

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Interested in seeing our COVID-19 policy? Click here!

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